Privacy Policy

Last updated: November 2026

Stimpson Estates Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit stimpsonestates.com, contact us, make an enquiry or use our services.

1. Who we are

Stimpson Estates Ltd is an independent estate agency providing property sales and related services.

For the purposes of UK data protection law, Stimpson Estates Ltd is the data controller responsible for the personal information described in this policy.

Stimpson Estates Ltd.
3 Old Wood Farm
Blithbury Road
Rugeley
Staffordshire
WS15 3HW
hello@stimpsonestates.com
stimpsonestates.com

2. Information we may collect

Depending on how you interact with us, we may collect information including:

• your name;

• email address;

• telephone number;

• postal address;

• information about a property you own or are interested in;

• your property requirements, budget and preferred locations;

• information you provide when requesting a valuation;

• correspondence and communications with us;

• information submitted through forms on our website;

• technical information about how you use our website, such as your IP address, browser type and pages visited;

• information required to meet legal or regulatory obligations where applicable.

If you go on to use our estate agency services, we may need to collect additional information necessary to progress a property transaction or comply with our legal obligations.

3. How we use your information

We may use your personal information to:

• respond to enquiries;

• arrange property valuations and viewings;

• provide estate agency services;

• match buyers with potentially suitable properties;

• communicate with you about a property transaction;

• provide information you have requested;

• manage our relationship with buyers, sellers and prospective clients;

• improve our website and services;

• maintain appropriate business records;

• prevent fraud and meet legal, regulatory or compliance requirements.

We will only use your personal information where we have a lawful basis for doing so.

4. Our lawful bases for processing

Depending on the circumstances, we may process your personal information because:

Contract
Processing is necessary to provide services you have requested or to take steps before entering into a contract with you.

Legitimate interests
We have a legitimate business interest in responding to enquiries, communicating with prospective clients, managing our services and operating and improving our business.

Where we rely on legitimate interests, we consider whether those interests are balanced against your privacy rights.

Legal obligation
We may be required to process or retain certain information to comply with legal, regulatory, tax, fraud prevention or anti-money laundering requirements.

Consent
Where required, we may ask for your consent, for example before sending certain types of marketing communication or using optional cookies and similar technologies.

Where processing relies on consent, you may withdraw that consent at any time.

5. Property enquiries and valuations

If you contact us about buying or selling a property, request a valuation, register your property requirements or submit an enquiry through our website, we will use the information you provide to respond to your request and provide relevant services.

We may also retain details of your requirements so that we can contact you if a suitable property becomes available.

You can ask us to stop contacting you about property opportunities at any time.

6. Who we may share your information with

We do not sell your personal information.

Where necessary, information may be shared with organisations that help us provide our services, including:

• website, hosting, email and IT service providers;

• property software and customer relationship management providers;

• property portals and marketing platforms;

• photographers, floorplan providers or other property marketing suppliers;

• solicitors and conveyancers;

• mortgage brokers or financial professionals where you have requested or agreed to an introduction;

• surveyors and other property professionals;

• professional advisers such as accountants or legal advisers;

• government authorities, regulators, law enforcement agencies or other organisations where required by law.

We only share information where there is an appropriate reason for doing so and only disclose information that is reasonably necessary.

7. Marketing communications

We may contact you about properties or services where you have asked us to do so or where we are otherwise permitted to contact you under applicable law.

You can ask us to stop sending marketing communications at any time by contacting us or by using any unsubscribe option provided.

We will still be able to contact you where necessary in connection with an active enquiry, property transaction or service.

8. Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the site and improve its performance.

Some cookies are necessary for the website to function. Other cookies, including certain analytics or marketing cookies, will only be used where appropriate consent has been obtained.

You can manage your cookie preferences through the cookie controls provided on the website.

Further information about the cookies we use can be provided in our Cookie Policy.

9. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

The exact retention period will depend on the type of information and our relationship with you.

For example, information relating to a completed property transaction may need to be retained for several years to meet legal and regulatory obligations, while general enquiries that do not progress may be deleted sooner when they are no longer required.

We periodically review the personal information we hold and securely delete or anonymise information that is no longer needed.

10. International transfers

Some of the technology providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

11. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet-based service can guarantee complete security and you should take appropriate care when sending information electronically.

12. Your data protection rights

Depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information;

• ask us to restrict how your information is used;

• object to certain types of processing;

• request the transfer of information in certain circumstances;

• withdraw consent where we rely on consent.

These rights are subject to certain legal limitations.

To exercise any of these rights, please contact us using the details provided in this policy.

We may need to verify your identity before responding to your request.

13. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Further information is available at ico.org.uk.

14. Third-party websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy information before providing personal data.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The latest version will always be published on this website with the date it was last updated.

16. Contact us

If you have any questions about this Privacy Policy or how Stimpson Estates uses your personal information, please contact:

Stimpson Estates Ltd.
3 Old Wood Farm
Blithbury Road
Rugeley
Staffordshire
WS15 3HW
hello@stimpsonestates.com
stimpsonestates.com